Delete your NTMY account

Delete from the app, or ask NTMY support for help.

Delete in the app

  1. Open NTMY and sign in to the account you want to delete.
  2. Open Settings, then choose Delete account.
  3. Confirm deletion. You can cancel from Settings during the 15-minute safety period.

Request deletion by email

Email support@ntmyapp.com from the address used for NTMY sign-in. Use the subject “Delete my NTMY account.” Support may ask you to verify account ownership.

Delete a note without deleting your account

  1. Open the note in NTMY.
  2. Open the note actions, then choose Delete note.
  3. Confirm deletion. The note and its synced server data are removed.

What deletion removes

Deletion removes your NTMY account, synced notes, server-side note and transcript data, remaining top-up minutes, and monthly minutes. Notes stored only on a device remain there until you remove the app data or delete them on that device.

What may be retained

Purchase records may be retained when required for tax, accounting, fraud prevention, dispute handling, or other legal obligations. Records are kept only for the required period.