NTMY Support

Help with recording, notes, accounts, purchases, and subscriptions.

Ask NTMY support

Tell us what happened and we will help you troubleshoot it.

Email support

support@ntmyapp.com

Include your platform, app version, and what happened. Never send recordings, transcripts, passwords, payment details, or verification codes.

Recording and notes

If recording or note processing fails, check microphone and system-audio permissions, keep NTMY open while processing, then retry. Email support if the issue continues.

Purchases and subscriptions

App Store subscriptions are managed through your Apple Account. Manage Apple subscriptions. Direct-download Mac subscriptions are managed from NTMY Settings using Manage subscription...

Account and privacy

Review the Privacy Policy, read the Terms of Use, or follow the steps to delete your account.

NTMY is operated by VocabTech Oy, Finland.