Privacy Policy

NTMY turns audio you record or choose to import into notes. This policy explains what data is handled, why it is needed, and how you can ask for help or deletion.

Data we handle

• Account data from app sign-in, such as your account identifier and the email or name shared with the app.
• Audio you record or choose to import, but only for transcription and note generation.
• Generated notes, raw transcripts, recording mode, processing status, and sync metadata needed to show your notes across devices.
• Purchase and subscription records needed to provide paid minutes, top-ups, refunds, and restore-purchase behavior.
• Support messages you send to us, including the email address you use and the details you choose to include.

How we use data

We use this data to authenticate your account, process your audio, create notes, sync notes, prevent abuse, provide paid minutes, respond to support requests, and keep the service reliable.

Google Drive and OneDrive imports

Where cloud import is available in your app version, you can sign in to Google Drive or OneDrive in a browser and choose an audio file. No provider app is required. Google Drive authorization covers files you select for NTMY. Google's permission includes changing those files, but NTMY only reads them. OneDrive authorization provides read access to your own OneDrive so NTMY can display folders and files and download the audio you choose. NTMY does not modify your original cloud files.

We process temporary authorization tokens and file or folder identifiers, names, types and sizes needed for browsing and selection. The selected audio passes through the NTMY backend to your device. After you confirm in NTMY, it enters transcription and note generation through our service providers, just like a recording.

Import sessions use an essential browser cookie and expire after 15 minutes. Provider credentials are encrypted; we do not retain refresh tokens. Apps request cleanup after downloading or cancelling an import. Expired credentials and file details are cleared on access or by scheduled cleanup, normally within the next minute. Minimal import records are removed about 24 hours after expiry. You can revoke NTMY's access in your Google or Microsoft account settings.

Audio and transcript cleanup

NTMY records audio locally while recording is active. After you stop, the completed audio uploads for transcription and note generation. Imported audio uses the same processing and cleanup flow after confirmation. Local temporary audio and service-side temporary audio are deleted after a successful note. Temporary transcript records are deleted or scheduled for deletion after processing when the service supports it.

Service providers

NTMY uses trusted service providers for hosting, storage, authentication, purchases, transcription, note generation, security, and support. These providers process data only as needed to run the app and provide the requested features.

Notes and encryption

Notes are stored on device and synced through the NTMY backend. Notes are encrypted so they are intended to be readable only by the signed-in account owner.

Your choices

You can delete notes in the app. You can delete your account from app settings, or follow the steps on our account deletion page. Some purchase records may need to be retained where tax, accounting, fraud-prevention, or legal obligations require it.

Contact

For privacy questions or deletion requests, email support@ntmyapp.com.